Contacts
How to Reach Us
If you'd like to get in touch with the team behind ben-ali-shriners.org, the best way is by email:
We read every message we receive, so please include as much relevant detail as possible to help us assist you quickly.
What You Can Write About
We welcome messages on topics such as:
- Questions about our content — for example, how we review and compare betting sites, or how our rankings are put together.
- Corrections — if you've spotted outdated information, a broken offer description, or a factual error in one of our reviews, let us know and we'll look into it.
- Feedback — suggestions on how we can make our guides and reviews more useful to you.
- Partnership requests — if you represent a brand or media outlet and would like to discuss working with us.
Response Time
We're a small editorial team and aim to reply to all genuine enquiries within a few business days. During busy periods it may take a little longer, but we do respond to every message. Please avoid sending duplicates, as this can slow things down for everyone.
Questions About Your Casino Account
Please note that ben-ali-shriners.org is an independent review and comparison website — we are not a gambling operator, and we do not hold player accounts, process payments, or manage bonuses of any kind.
This means we are unable to help with matters such as:
- Deposits or withdrawals
- Claiming or wagering bonuses
- Account verification (KYC) documents
- Login problems, suspended accounts, or disputes with a bookmaker
For any of these issues, please contact the customer support team of the casino or betting site directly. Most licensed UK operators offer live chat, email, and telephone support, and their details can be found on their official website. If you have a dispute that the operator cannot resolve, you may also escalate it to an approved Alternative Dispute Resolution (ADR) provider or the UK Gambling Commission.
Need Help With Gambling?
Gambling should always be a form of entertainment, never a way to make money or escape problems. If you feel that gambling is affecting your life, your finances, or your relationships, free and confidential support is available:
- GamCare — operates the National Gambling Helpline on 0808 8020 133 (free, 24 hours a day, 7 days a week) and offers live chat, forums, and treatment services. Visit www.gamcare.org.uk.
- GambleAware — provides information, advice, and directs you to free support across Great Britain. Visit www.gambleaware.org.
- GAMSTOP — the free national self-exclusion scheme that lets you block yourself from all UK-licensed online gambling sites. Visit www.gamstop.co.uk.
If you're under 18, you should not be gambling at all. Please gamble responsibly and only ever bet what you can afford to lose.